Privacy Policy

At Overland Travel Adventures (OTA) we recognize that privacy is important. This document outlines the types of personal information we receive and collect when you use our services, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.


1. PERSONAL INFORMATION AND OTHER DATA WE COLLECT

In order to be able to supply a service to you, OTA will need to collect certain information from you, some of which may be of a personal nature.  These details will usually include the names and addresses of party members, payment details and special requirements such as those relating to any disability or medical condition that may affect the holiday arrangements.  OTA takes full responsibility for ensuring that proper security measures are in place to protect you information.

 

OTA collects personal information when you register for a service or otherwise voluntarily provide such information. Such as:
• Subscribe to one of OTA’s email newsletters
• Request a brochure or other printed materials
• Book a trip with OTA
• Refer a friend to OTA

 

OTA may combine personal information collected from you at different times to provide a better user experience, including customizing content for you.

 

OTA uses cookies and other technologies to enhance your online experience and to learn about how you use our website in order to improve the quality of our services.

 

OTA records information when you visit our website, including the pages you visit, your IP address, browser type and language, and the date of your visit. OTA cannot identify you individually from this information. This information is used to make improvements to OTA’s site and make it easier to find the information you are looking for.

2. USES
OTA may use personal information to provide the services you have requested, including sending email newsletters, or sending printed materials to your home.

OTA may also use personal information for auditing, research and analysis to operate and improve OTA’s services.OTA may share aggregated non-personal information with third parties outside of OTA, such as our travel industry partners to better analyse trends and further improve our services.


When OTA uses third parties to assist us in processing your personal information, we require that they comply with our Privacy Policy and any other appropriate confidentiality and security measures.

 

OTA may also share information with third parties in limited circumstances, including when complying with legal process, preventing fraud or imminent harm, and ensuring the security of our network and services.

 

OTA will not share or sell your data to third parties without permission.

 

When you provide your email address to OTA to make an online enquiry, your contact details may be retained even if the transaction is not completed.  This is so we can assist you in future with bookings, and as a result of this you may receive an enquiry email. If you choose not to respond to this email, your data will be destroyed and not used for any future communications.


3. YOUR CHOICES
OTA offers you choices when we ask for personal information, whenever reasonably possible.

 

You may decline to provide personal information to OTA and/or refuse cookies in your browser, although some of our features or services may not function properly as a result.


OTA makes good faith efforts to provide you access to your personal information upon request and to let you correct such data if it is inaccurate and delete it, when reasonably possible.

 

OTA will use your information to inform you of offers in the future or to send you brochures.  If you do not wish to receive such approaches in the future then please let us know as soon as possible by telephone, letter or email us at tracey@ota-responsibletravel.com.  If we do contact you by email about special offers, you will also be able to unsubscribe yourself from our database at this time.


4. LINKS TO OTHER WEBSITES
OTA’s website may contain links to third party websites not controlled or owned by us (for example, reference sites or ancillary products and services sites). It is your responsibility to check the status of these sites before using them. Please read their applicable terms and conditions carefully.

Partners' combined experience of 17 years

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